Privacy and Cookies Policy
Introduction
Roots Realty Network LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy and Cookie Policy explains how we collect, use, and safeguard your data when you use our website, communicate with us, or use our services. By accessing our website or providing your information, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: Includes your name, email address, phone number, and property preferences, which you may provide when filling out forms, signing up for alerts, or contacting us.
Usage Data: Automatically collected information, such as your IP address, browser type, and website usage patterns, to improve your experience and analyze our website’s performance.
2. How We Use Your Information
- To respond to inquiries and provide requested services.
- To send alerts, property updates, and other communications you’ve opted to receive.
- To improve website functionality and analyze visitor behavior.
- To comply with legal obligations or protect our rights.
3. Data Sharing and Disclosure
Our Service Providers: We may share your information with our trusted service providers who assist us in operating our business, such as CRM platforms, texting software, or analytics tools. These providers are contractually obligated to protect your data.
Legal Requirements: Your information may be disclosed to comply with legal obligations or to protect our rights.
No Marketing Sharing: We will not share your personal data, including phone numbers, with third parties for marketing purposes.
4. Terms of Service for SMS Communication
We provide SMS communication services for your convenience. By opting in to receive SMS messages, you agree to the following terms:
Consent for SMS Communication
By providing your phone number and opting in, you consent to receive SMS messages from Roots Realty Network LLC. These messages may include:
- Property updates or alerts.
- Appointment confirmations or reminders.
- Transactional or informational updates related to services you’ve requested.
Opt-Out Instructions
You can opt out of SMS communication at any time by replying “STOP” to any message.
For assistance, reply “HELP” or contact us directly via email at david@rootsnetwork.io or text/call 704-584-9374.
Standard Messaging Disclosure
Message and data rates may apply.
Message frequency may vary depending on your interaction with us.
Data Privacy and Security
SMS opt-in or phone numbers for the purpose of SMS are not shared with or sold to any third parties or affiliate companies for marketing purposes.
We use secure systems to manage SMS communications, but no system can guarantee absolute security. Please contact us with any concerns.
5. Cookies and Tracking Technologies
What Are Cookies? Cookies are small text files stored on your device to enhance your browsing experience, track website activity, and gather data for analytics and marketing purposes. Types of Cookies We Use:
- Essential Cookies: Required for the basic functioning of our website.
- Performance Cookies: Collect anonymous data to help us improve our website.
- Functional Cookies: Remember your preferences (e.g., language or region).
- Targeting Cookies: Track your activity for relevant advertising and marketing.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Update: Request access to your personal information or update your details to ensure accuracy
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- California Privacy Rights: If you are a California resident, you may exercise rights under the California Consumer Privacy Act (CCPA) to request data access or deletion. To exercise these rights, contact us at david@rootsnetwork.io.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us to request deletion.
8. Security Measures
We implement industry-standard measures to protect your personal information. However, no system can guarantee absolute security. Please take appropriate precautions when using online services.
9. Updates to This Policy
We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy or our data practices, please contact us:
Email: david@rootsnetwork.io
Phone: 704-584-9374
Website: https://rootsnetwork.io/
Address: 124 Cairo Court, Mooresville, NC 28115